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On our websites we use cookies and other similar technologies. You can choose for yourself

want to allow our websites to place cookies on your device or not. You can change your choices at any time.


Your consent is required


Your consent is required for the use of cookies, but not for such cookies that are necessary to enable the service that you, as a user, have requested.


If you do not agree to our use of cookies, or if you previously agreed to our use and have changed your mind, you can return to your cookie settings at any time and change your choices. You do this by clicking on Cookies at the bottom of the page. You may also need to change the settings in your browser and manually delete cookies to clear your device of previously placed cookies.


What are cookies?


A cookie is a small text file that is saved in your browser when you connect to a website. When we refer to cookies ("cookies") in this policy, we also include other similar technologies and tools that retrieve and store information in your browser, and in some cases forward such information to third parties, in a manner similar to cookies. Examples include pixels, local storage, session storage and fingerprinting.


The websites will “remember” and “recognize” you. This can be done by placing cookies in three different ways:


The session out, ie. until you close the window in your browser.

Time-limited, i.e. the cookie has a predetermined lifespan. The time may vary between different cookies.

For the time being, that is. the information remains until you choose to delete it yourself. This applies to local storage.

You can always go into your browser and delete already placed cookies yourself.



Third party cookies

We use third-party cookies on our websites. Third-party cookies are placed by someone other than the person responsible for the website, in this case by a company other than Telia.


We use external platforms to communicate digitally. These include, among others, Facebook, Google Marketing Platform, Google Ads and Salesforce. The platforms use both first- and third-party cookies and similar technologies to advertise and monitor the results of the advertising.


A third-party cookie can be used by several websites to understand and track how you browse between different websites. Telia receives information from these cookies, but the information can also be used for other purposes determined by third parties. Third-party cookies found on our website are covered by the respective third party's privacy policy. Please read these to understand what other purposes the information can be used for. Links can be found in our Cookie table.


For information on which third-party cookies are used on our websites, see our Cookie Table. For more information on how we handle personal data in connection with transfer to third parties, read our Privacy Policy.


Cookies on our websites


In order for you to have better control over which cookies are used on the websites, and thus more easily decide how cookies should be used when you visit our websites, we have identified three different categories of cookies. These categories are defined based on the purposes for which cookies are used.


In our Cookie table, you can also see which category each cookie belongs to, for which purposes it is used and for how long it is active.


We have identified the following four categories of cookies. In all categories there are cookies which mean that data is shared with third parties.



These cookies are necessary for our website to function safely and correctly, therefore they cannot be turned off. These are, for example, cookies that identify you when you log in to My Telia and that know where you are in the purchase process.



These cookies make it possible to save information about how the website is displayed or behaves. For example language selection, addresses, etc. They are needed for the site to function optimally.


Statistical and analytical

These cookies help us understand how visitors interact with the website and give us the opportunity to improve the user experience. We collect information about how you interact with the website, including how often you are on the website and which pages you visit.



These cookies help us and our partners to display personalized and relevant advertisements based on your surfing behavior with us, even when you later visit other websites. Cookies in the category are used for targeted marketing and profiling, regardless of which device(s) you have used. Information collected for these purposes can also be combined with customer and traffic data we have about you, if you have given your consent for us to use your traffic data for marketing and have not objected to the use of your customer data for marketing purposes.

Cookie settings


We save your choices for 12 months. After that, we will ask you again. Note that some cookies have a lifespan that exceeds these 12 months. You may therefore need to change the settings in your browser and manually delete all cookies.


More information on how to turn off cookies can be found in the instructions for your browser.


Google Chrome

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer


Apple Safari

Do Not Track-signaler


If you have chosen to turn on the Do Not Track function in your browser, we will not automatically place marketing cookies on your device. You make other choices in your cookie settings.


If you block cookies


If you choose not to approve our use of cookies, the functionality and performance of our websites may deteriorate because some functions are dependent on cookies. Blocking cookies can therefore mean that the websites' services do not function as they should.




Our cookie policy may change in the future.

More information about cookies can be found at the Swedish Post and Telecommunications Agency.

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